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SHENZHEN CUSTOM SPORTS WEAR CO.LTD.

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you a factory or trading company?

A:We are a factory established in 2003 Shenzhen Guangdong; and we have a professional team of over 200 workers. Your visit is warmly welcome.

How do you control quality?

A: All the products will go through five steps of QC before leaving the workshop, no matter it is sample or mass production.

Can you OEM or ODM?

A:Of Course. We have our own team from design to packing. The products can be made according to your request.

Can you supply the relevant documentation?

A:Yes, we can provide the documents including Design layout, Mock up, Certificates,Origin, and other export documents where required.

What is the average lead time?

A:For samples, the lead time is within 5 days.

For mass production, the lead time is 10-20 days after receiving the deposit payment.

The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products.

If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

 

What kinds of payment methods do you accept?

A:You can make the payment to our bank account, Western Union or PayPal:30% deposit in advance, 70% balance before shipping.

What’s your min order quantity?

A: Our MOQ is 10 pieces and we welcome your sample order.

Can I get everything customized here?

A: Definitely yes; just kindly advise us your special demands, we’ll get the job done.

What’s your sample policy?

A: The sample fee is refundable. We will return different proportion of sample fee to you based on the quantity of your bulk order.

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